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Privacy Policy
TRUSTPOINT INSURANCE PRIVACY POLICY NOTICE
PURPOSE OF THIS NOTICE
At TrustPoint Insurance, we understand your concerns about privacy. We hope this
notice, which describes our use and protection of nonpublic personal information
("customer information"), will help you understand how we treat the customer
information we obtain from you or other sources in the course of providing you with
our insurance products and additional services.
Furthermore, we wish to inform you that we do not share your personal information
with any non-affiliated third parties for any purpose that is not specifically authorized
by law unless we obtain your affirmative permission.
Whether you’re doing business with us through an agent, broker, or our Web site,
we want you to know that TrustPoint Insurance respects your privacy and protects
your information
We do not sell your customer information.
We do not share, loan or give customer information to persons, companies, or
organizations outside of TrustPoint Insurance that would use that information to
contact you about their own products and services.
We expect persons or organizations that provide services on our behalf to keep
customer information confidential and to use it only to provide the services
we’ve asked them to perform.
Within TrustPoint Insurance, we communicate regarding the need to protect
your information to those individuals who may have access to it, and we’ve
established physical, electronic, and procedural safeguards to protect
customer information.
PRIVACY POLICY STATEMENT
As a part of our normal operations we collect, and in some cases, disclose
information about you. We encourage you to read the following Privacy Statement
that contains information about TrustPoint Insurance policies regarding the
collection, use, disclosure, and protection of your information.
If you are not comfortable with any of the terms or policies described in this
Statement, we encourage you to send confidential correspondence through the
postal service.
What information do we collect?
Personal, Financial and Product Information
We collect personally identifiable information in order to identify and register you as
a TrustPoint Insurance customer. In addition, we collect personal, financial and
product information in order to provide you with services tailored to your particular
needs. By learning about you, TrustPoint Insurance can deliver more relevant
protection and product offerings and thus offer you better insurance services and
options.
The information we collect will vary depending upon the function or processes you
select or request. Depending upon the function, product or process you select (for
example, quote, request for proposal, e-mail, purchase), you may be required to
provide information such as:
Who collects this information?
In order to better serve your particular needs, the information noted above is
collected by our agents and/or other companies working on behalf of TrustPoint
Insurance. In addition to collecting information from you, you should also know that,
depending on the nature of your transaction, we may collect information from
outside sources, such as loss information reports, motor vehicle reports, and credit
reports. For property insurance, we may send someone to inspect your property
and verify information about the value and condition of your property.
How is this information used?
The information you submit to us via our on-line forms and e-mail is used to provide
you with the response or service you have requested.
We may also use this information to contact you about our products and services. If
you do not wish to receive these communications, you can write us, e-mail us or
simply reply to any e-mails you receive from our employees informing us of your
desire to be removed from our mailing lists.
Who has access to this information?
In order to better serve your particular needs, our employees and/or certain
companies working on TrustPoint Insurance's behalf have access to this
information. This information may also be disclosed to third parties without your
consent if disclosure is necessary to comply with legal processes or to protect the
rights, property, or personal safety of TrustPoint Insurance, its users or the public.
We may also provide limited information about you to third parties without your
permission when necessary or appropriate to service an insurance policy we have
issued (e.g., inquiries from lien holders or additional insureds listed on the policy) or
to address claims submitted under a policy we have issued.
In addition, we may, as permitted by law, provide information about you without your
permission to certain persons or organizations, such as: your agent or broker;
insurance support organizations; other insurance companies in order to perform
their function in regard to an insurance transaction involving you (i.e. a claim);
independent claim adjusters; businesses that conduct actuarial or research studies;
regulatory and law enforcement authorities; or our affiliated companies, if any.
What are your options regarding collection, use, and distribution of your
information?
Any information you submit to us via written applications, our Website’s on-line
forms or e-mail is done so on a voluntary basis. When you access our site in this
manner, the collection, use, and distribution of your information will be handled
according to the terms and policies outlined in this Privacy Statement or in our
Terms of Use statement. If you object to the collection, use, and distribution
policies outlined in this Privacy Statement, we ask that you do not submit
information.
What are your options regarding correction or storage of your information?
You may either personally see, or obtain from us by mail, the information about you
in our files. If you believe the information we have about you in our records or files is
incomplete or inaccurate, you may request via telephone or a postal mail letter that
we make any necessary additions or corrections or, to the extent that it is feasible,
that we delete this information from our files.
Links and Co-Branded Sites
This Web site contains links to other sites. TrustPoint Insurance provides links to
other sites as a convenience to persons who visit the TrustPoint Insurance website.
Please be aware that TrustPoint Insurance is not responsible for the privacy
practices of those sites. We encourage you to be aware when you leave our site
and to read the Privacy Statements of each and every Web site that you visit, as
the privacy policy of those sites may differ from ours. To learn more, please read our
Terms of Use statement.
- Name
- Address
- Birthdate
- Phone number
- E-mail address
- Policy(ies) Type(s) & Number(s)
- Social Security Number
- Driver’s License Number, accident/violation history, information about vehicle
TrustPoint Insurance | 800 North 4th Street | Burlington, KS 66839
Phone: 620.364.8811 | Toll Free: 800.258.4219 | Fax: 620.364.2532
Privacy Policy | Terms of Use
operators, lien/lease holers, vehicle information, etc.